Pender ExchangePender Island, BC
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Terms of Service

Last updated: March 4, 2026

1. Acceptance of Terms

By accessing, browsing, or using Pender Exchange in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, together with our Privacy Policy. If you do not agree to these terms, you must discontinue use of the platform immediately.

These terms constitute a legally binding agreement between you and Pender Exchange governing your use of the platform and all services offered through it.


2. Description of Service

Pender Exchange is a community classifieds marketplace designed to serve the residents and communities of North Pender Island and South Pender Island, British Columbia, Canada. The platform provides a space where local users can post listings to buy, sell, trade, give away, or seek goods and services within the Pender Island community.

Pender Exchange acts solely as a venue to facilitate connections between users. The platform does not participate in, broker, or guarantee any transaction, agreement, or communication that occurs between users, whether on or off the platform.


3. User Eligibility

You must be at least eighteen (18) years of age to create an account or use Pender Exchange. By using the platform, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into these Terms of Service.

If we become aware that a user under the age of 18 has created an account, we will take steps to terminate that account and remove any associated content.


4. Account Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any other authentication information associated with your account. You agree to notify Pender Exchange promptly of any unauthorized access to or use of your account.

You are responsible for all activity that occurs under your account, whether or not you have authorized such activity. Pender Exchange will not be liable for any loss or damage arising from your failure to safeguard your account information.

You agree to provide accurate, current, and complete information when creating your account and to keep your account information updated. Misrepresentation of identity or account details may result in suspension or termination of your account.


5. Listing Rules

All listings posted on Pender Exchange must be accurate, truthful, and not misleading in any respect. Descriptions, photographs, pricing, and item conditions must faithfully represent the goods or services being offered.

The seller or poster is solely responsible for the items or services described in their listings, including their legality, quality, safety, and compliance with all applicable laws and regulations.

Pender Exchange reserves the right, at its sole discretion, to remove, edit, or refuse any listing for any reason, including but not limited to violations of these Terms of Service, community guidelines, or applicable law. We are not obligated to provide notice or explanation for the removal of any listing.


6. Prohibited Items and Content

The following items and content are prohibited on Pender Exchange, in alignment with Canadian federal and British Columbia provincial law:

  • Firearms and weapons — Including restricted and prohibited firearms, ammunition, and weapons as defined under the Canadian Criminal Code and the Firearms Act
  • Controlled substances — Illegal drugs, narcotics, and any controlled substances prohibited under the Controlled Drugs and Substances Act
  • Stolen property — Any goods known or suspected to be stolen, misappropriated, or obtained through unlawful means
  • Counterfeit goods — Fake, replica, or counterfeit products, including items that infringe on trademarks, copyrights, or other intellectual property rights
  • Hazardous materials — Toxic, flammable, radioactive, or otherwise dangerous substances that pose a risk to health or safety
  • Live animals — The sale or exchange of live animals is prohibited unless the seller can provide proper documentation, permits, and licensing as required by applicable municipal, provincial, or federal regulations
  • Adult content — Sexually explicit material, services, or content that is obscene or inappropriate for a general community audience

This list is not exhaustive. Pender Exchange reserves the right to prohibit any item or content that we determine, at our sole discretion, to be inappropriate, unlawful, or contrary to the interests of our community.


7. Transaction Disclaimer

Pender Exchange is a venue for users to connect. We are not a party to any transaction between users. All sales, trades, and exchanges are conducted solely between the parties involved.

Pender Exchange does not inspect, verify, authenticate, or guarantee any items listed on the platform. We do not handle payments, shipping, or delivery of goods. Users engage in transactions entirely at their own risk and are encouraged to exercise due diligence and reasonable caution when meeting other users or exchanging goods and services.

We strongly recommend that users meet in safe, public locations when conducting in-person transactions and take appropriate precautions to protect their personal safety.


8. Limitation of Liability

Pender Exchange and its operators, officers, employees, and agents provide the platform on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted under the laws of British Columbia and Canada, Pender Exchange shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with:

  • Your use of, or inability to use, the platform
  • Any interactions, communications, or transactions between users
  • Any loss, theft, damage, or injury resulting from meetings or exchanges between users
  • Any content posted by users, including listings, messages, or other materials
  • Any unauthorized access to or alteration of your account or data
  • Service interruptions, errors, or technical issues affecting the platform

Nothing in these terms is intended to exclude or limit liability that cannot be excluded or limited under applicable Canadian or British Columbia law, including liability for fraud or gross negligence.


9. Indemnification

You agree to indemnify, defend, and hold harmless Pender Exchange and its operators, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the platform or any activity under your account
  • Your violation of these Terms of Service or any applicable law or regulation
  • Any content you post, submit, or transmit through the platform
  • Any transaction or dispute between you and another user
  • Your infringement of the rights of any third party

10. Content Ownership and Platform License

You retain full ownership of all content that you create and post on Pender Exchange, including text, photographs, images, and other materials included in your listings or profile.

By posting content on Pender Exchange, you grant the platform a non-exclusive, royalty-free, transferable, sublicensable license to use, display, reproduce, and distribute your content solely for the purpose of operating, maintaining, and promoting the platform and its services. This license exists only for as long as your content remains on the platform and terminates when you remove your content or close your account.

You represent and warrant that you have all necessary rights and permissions to post the content you submit and that such content does not infringe on the intellectual property rights of any third party.


11. Account Suspension and Termination

Pender Exchange reserves the right to suspend, restrict, or permanently terminate any user account at our sole discretion, with or without prior notice, for any reason, including but not limited to:

  • Violations of these Terms of Service or community guidelines
  • Posting prohibited items or fraudulent listings
  • Harassing, threatening, or abusive behaviour toward other users
  • Engaging in spam, scams, or deceptive practices
  • Any activity that we determine to be harmful to the platform or its community

Upon termination, your right to access and use the platform ceases immediately. Pender Exchange may, but is not obligated to, remove any content associated with a terminated account.


12. Dispute Resolution and Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these terms or your use of the platform shall be subject to the exclusive jurisdiction of the courts of British Columbia, Canada. By using the platform, you consent to the personal jurisdiction of such courts and waive any objection to the venue of proceedings in those courts.

Before initiating any formal legal action, we encourage users to contact us directly at admin@penderexchange.com to attempt to resolve any concerns informally.


13. Modification of Terms

Pender Exchange reserves the right to modify, amend, or update these Terms of Service at any time. When we make changes, we will update the "Last updated" date at the top of this page. We may, at our discretion, notify users of significant changes through the platform or by other reasonable means.

Your continued use of Pender Exchange after any modifications to these terms constitutes your acceptance of the revised Terms of Service. If you do not agree with the updated terms, you must discontinue use of the platform.


14. Independence Clause

Pender Exchange is independently operated and is not affiliated with, endorsed by, or associated with Saltspring Exchange or any other classifieds platform.

All branding, design, content, and services on Pender Exchange are the original work of its operators. Any perceived similarities to other platforms are coincidental and do not imply any partnership, sponsorship, or organizational relationship.


15. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service or the operation of Pender Exchange, please contact us at:

Email: admin@penderexchange.com